By Miriam Humbe, Abuja
A passenger who flew to Nigeria from the United States of America, (USA) on the Air France airplane is frustrated by the airline’s failure to deliver to him his luggages nearly three weeks after arrival.
It was learned that the passenger who flew Business Class on the Air France airplane, from Atlanta to Paris on flight AF 689 on November 15, 2022 and Paris to Abuja on flight AF 878 on November 16, was yet to receive his luggages nearly three weeks after his arrival.
The passenger therefore urged relevant authorities of government such as the Federal Competition and Consumer Protection Commission, (FCCPC) to intervene to get his luggages from the airline.
Reporter’sdiary gathered that the passenger who is a Diasporic Nigerian living in the United States of America, said that all efforts to get his luggages delivered to him proved abortive, even as the airline kept giving him unfulfilled promises and dates for their delivery.
It was also gathered that on several occasions, the passenger was made by the Air France airline to transport to the Nnamdi Azikiwe International Airport in Abuja for his luggages which never arrived.
As at the time of filing this report, the officials were alleged to have ceased giving the passenger any hopes of getting him his luggages, two large-sized suitcases which contained goods worth $45,000.
Also, all hope of getting the luggages seemed lost as officials of Air France had stopped communication with the passenger on the issue.
The passenger told Reporter’sdiary that some of the items in the baggages were meant to be used for the work he intended to do in Abuja, the reason he flew into Nigeria in the first instance.
With only a week left to return to the USA, the passenger said that he was still unsure about the chances of finding his luggages.
When contacted through phone calls on Wednesday, a representative of the airline assured that the airline had received the Passenger’s complaint and was tracing his luggages with the hope of delivering them to him.
As at the time of filing this report, a formal complaint had been made to the Nigerian Civil Aviation Authority, (NCAA) on Thursday by the passenger.
The NCAA told Reporter’sdiary that the Air France airline had assured it would resolve the complaint, contact and get the passenger his luggages within two days, which was expected to lapse by Saturday evening.
The passenger told Reporter’sdiary at press time that no response was as yet received from the airline.